ndpodcast (![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small} ndpodcast) wrote,@ 2007-03-16 20:41:00 |
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How To Record Customer Service Calls
It's good to get into the habit of recording customer service calls. It gives you proof if they mess up and maybe you'll get a really bad one that you'll want to submit to The Consumerist. Here's some tools to help you.
• From landline to headphone input on recording device: 302-902 TRKIT
• VoIP: Skype plus HotRecorder or plus PowerGramo.
• Outbound only: 3-2-1-Call-Log
• Inbound: Sign up for Grand Central and press 4 when receiving a call— BEN POPKEN
